Unified Communications (UC) is marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.

MAGIC WP4 will work in UC through the followng activities:

  • To promote, and work with the GRTC group on the deployment of a global standard for federated directories.
  • To integrate H.323 and MCONF to achieve unified communications for the academic world.
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